Session Topic – Coming Soon!

Consumers are more inclined than ever to use self-service, unattended venues for buying products for their everyday needs, including food, beverages, hygienic and more. COVID-19 has accelerated the demand for self-service, but at the same time, the traditional vending machines and micro markets do not meet every consumer’s needs.

Mobile order and payment devices have provided new ways to buy products without having to touch a hard surface. At the same time, the new concept of touchless cabinets and coolers are bringing safer options, more flexible variety of products with more versatile footprint requirements to the table.

Smarter, touchless and more versatile solutions bring the benefits of unattended retail to locations beyond those of the traditional convenience services operator, also opening new horizons for retailers and CPG manufacturers. Hear from a panel of professionals on the benefits of future unattended retail.


Leslie Hand | Group Vice President | IDC Retail Insights

As Group Vice President for IDC Retail Insights, Leslie Hand manages the retail research team for IDC Retail Insights and conducts research digital and contactless omnichannel retail technologies, given the threats and opportunities now facing the entire retail ecosystem from evolving consumer behaviors. She works with retailers and technology providers on developing best practices and strategies leveraging IDC quantitative and qualitative data sets. Before joining IDC, Leslie spent 28 years in the retail industry. As an analyst, she has been widely acknowledged at the person that coined the term “omni-channel”.

Chris Rodriguez | Owner | Del Norte Snacks

Speaker bio coming soon!

Udi Wiesner | General Manager, Retail Innovation Division | Shekel Brainweigh

Speaker bio coming soon!


Alan Munson | Co-Founder & CCO | Parlevel Systems

Speaker bio coming soon!

session sponsor