Kiosk Focus / Tuesday / December 5, 2023 / 3:30 PM

Unlocking Success with Cashless Payments in the Unattended Self-Service Space

In today's fast-paced world, cashless payments have revolutionized the way we conduct transactions, providing convenience and efficiency. This session will delve into the crucial elements that drive success for cashless payments in unattended self-service devices. Join us as we explore the key strategies, security measures, and user experience enhancements that businesses need to implement to ensure seamless and secure cashless transactions. Learn how to leverage the power of technology and consumer preferences to optimize your self-service devices and stay ahead in the rapidly evolving digital payment landscape. Don't miss this opportunity to unlock the full potential of cashless payments and drive growth for your business!

PANELISTS

Mike Abecassis | Founder & CEO | GameTime & General Vending Service
Mike Abecassis is an innovative CEO with 30 years of experience developing new business models and turning them into successful businesses. He is a strong strategic thinker and team builder who enjoys turning problem companies into success stories and therefore has grown his business both organically and through acquisitions. Before taking on his role as CEO of General Vending and GameTime, Mike built several amusement and entertainment companies, then later sold them to move on to meet new challenges. His route operations firm, General Vending, has survived many economic challenges including 9/11 and has always come out on top. In 2010 he acquired GameWorks in both Miami and Tampa and re-branded it GameTime. The company now operates family entertainment centers in Miami, Daytona, Fort Myers, Ocoee, Tampa and Kissimmee. Mike oversees the day to day operations of all GameTime locations as well as several other entertainment and amusement companies throughout Florida.
Marcos Acuña | Founder & CEO | QU!CK Scan&Go
Marcos Acuña is the Founder & CEO of QU!CK Scan&Go, a Miami company whose mission is to bring buying and selling experiences to the 21st century through the use of technology. Marcos is an entrepreneurial leader with 20 years of executive experience in the food and beverage industry. Before founding QU!CK, Marcos led the FAN ID technology project for Latin America. He was Vice President of the Banfield Athletic Club, Chairman of the members subcommittee and Assembly member of the Argentine Soccer Association (AFA).
Gary Arwin | President | Gator Refresh
Gary Arwin founder of Gator Vending, recently rebranded as Gator Refresh, is an innovator in the vending industry having been one of the first vending companies in the US to bring the use of cell phones to the vending industry. In early 2012 Gary began beta testing a new platform called Vuwi (Coin Free) on vending machines that allowed you to use your cell phone to make a purchase. Since then, Gary has used technology throughout his business to increase customer service, improve sales, increase efficiency, reduce costs and continually provide the best end user experience possible. Gary is passionate about using technology to it’s fullest for Gator Refresh and helping others to do the same.
Arne Saupe | VP of Technology | Farmer's Fridge
Arne Saupe is the VP of Technology at Farmer’s Fridge. He leads the company’s tech org which includes the engineering, product, IT, and data teams. His current focus is to create scalable systems and the foundational architecture to allow Farmer’s Fridge to grow to the next level. Arne has over 25 years of experience as a leader and an engineer working in a wide variety of industries including Commodities, Retail and Insurance. He is passionate about removing the technical barriers and giving the business freedom to thrive. He has learned how to strike balance between delivering solutions that scale without over engineering the solutions and maintaining the company’s ability to pivot.
MODERATOR

Bruce Rasmussen | Director of Sales | Ingenico
Meet Bruce Rasmussen, a dynamic sales leader currently serving as the Director of Sales at Ingenico. With a remarkable 26-year tenure at Ingenico, Bruce has passionately driven sales activities across various sectors, including retail banking, merchant bankcard, Tier One and Two Retailers. For the past decade, he has steered Ingenico's Unattended line of business to new heights. Under Bruce's visionary guidance, the unattended sales division has witnessed unprecedented growth. He meticulously crafted a thriving ecosystem, collaborating with over 30 key partners who cover every aspect of the self-service experience, resulting in holistic solutions. Remarkably, Ingenico's self-service devices now grace more than 300,000 kiosks or self-service access points across the United States. Bruce is renowned among his clientele and partners as an energetic and creative problem solver. He consistently receives accolades for his unwavering commitment to integrity and a client-centric approach.
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