Deploy Biometrics While Following Consumer Privacy Laws

Although consumers are becoming more comfortable with facial recognition and other forms of biometric identity, they are still worried about what companies may do with their personal information.

That presents a challenge to kiosk operators interested in biometric tools, especially since the regulations are being enacted at the state and local levels. What can a kiosk operator do to assure customers they are respecting their privacy?

A panel of experts will share their insights.


Chris Georgalas | Co-Owner | Daddy’s Chicken Shack

Chris Georgalas is the co-owner of Daddy’s Chicken Shack & Brenham Family Holding Co. in Pasadena, CA with his wife, chef Pace Webb. Chris has over 10 years of finance experience in the hospitality industry and 3 years of experience as a restaurant owner / operator. He was previously an institutional position trader for Deutsche Bank in New York City trading Nasdaq & Listed equity securities in the Gaming & Hospitality sector. Daddy’s Chicken Shack is a fried chicken sandwich concept that operates out of Pasadena, CA in the new restaurant paradigm optimizing menu items, space usage, labor and technology in what would be considered a hybrid cloud kitchen.

Ray Ledford | Owner | Lêberry Bakery

Founded by Raynard Ivan Ledford III in 2000, Prime Restaurant Group and Qualcomm Investments has been an opportunity to make a difference in people’s lives through food, philanthropy, fashion and job creations. With all his experience, he became Vice President at Universal Studios Hollywood where he was recruited to start a restaurant, retail and investment company. Today, in addition to founding Prime Restaurant Group and Qualcomm Investments, he has had the privilege of creating numerous successful businesses such as Ork Capital, No Child Hungry, No Kid Left Behind, LBB LLC, ICL Fertilizers, One World Stem Cell Research LLC, GTI Trucking and many more.

Ava Manson | Social Media Director | Lêberry Bakery

Ava Manson is a college student pursuing a degree in Journalism from New York University. Currently living in Los Angeles, she works at Leberry Bakery as a Social Media Director.

Jeffrey N. Rosenthal | Partner | Blank Rome LLP

Jeffrey Rosenthal is a Partner with Blank Rome LLP, where he serves as Chair of the Firm’s Biometric Privacy Team. He concentrates his complex corporate litigation practice on consumer and privacy class action defense, consumer fraud, data privacy, biometrics, online/telephone marketing, false advertising, and e-commerce. Jeffrey and his team have achieved dozens of dismissals and defeated class certification for major manufacturers, retailers, media companies, healthcare providers, financial companies, sports franchise and technology companies for over ten years. He also counsels clients on biometric compliance. He currently serves as the Cyberlaw columnist for The Legal Intelligencer. Email:


Linde Hutson | Director of Global Marketing, Communications & Training | 365 Retail Markets

After many years in the world of advertising agencies, Linde Hutson joined the 365 team in October of 2018 to run Marketing, Communications and Training. She is an adaptable and passionate leader who fuses a background in client service with strong marketing, digital, technical and leadership experience. Linde’s diverse background has brought proven successes in growing and sustaining customer relationships while proactively identifying opportunities that create wins for the client and agency.

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