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SPEAKERS

PANELISTS & MODERATORS


Cherryh Cansler
Vice President of Events | Networld Media Group
Before joining Networld Media Group as Vice President of Events, Cherryh Cansler spent several years as VP of Editorial managing the Networld’s nine B2B publications. Throughout her 20-year career as a journalist, she’s written about a variety of topics, ranging from the restaurant industry and technology to health and fitness news. Her byline has appeared in a plethora of newspapers, magazines and websites, including Forbes, The Kansas City Star and American Fitness magazine. She also serves as the managing editor for FastCasual.com.
Steve Lieber
VP of Franchise Development | BurgerFi
Steve Lieber is a respected figure in the restaurant industry, celebrated for his expertise in restaurant concept design and successful operations. A certified pizzaiolo from Italy, he earned the title of Best Pizza in the USA in 2009. Currently, as Vice President of Franchise Development at BURGERFI International, he represents both the BURGERFI and Anthony's Coal Fired Pizza & Wings brands. Steve has led his team to sell over 150 franchises to 50+ groups, spanning 20+ states and international markets like Kuwait and Saudi Arabia. His commitment extends to mentoring franchisees and boosting local store marketing strategies for profitability.
D.J. Plavsic
Executive Director, System Patient Access | Indiana University Health
D.J. Plavsic is an accomplished executive healthcare leader with 19 years of industry experience. He has deep expertise in process optimization, automation tools, and emerging technologies, and speaks at numerous national conferences on the topics of self-service, automation, and AI. He has a proven track record of designing and implementing Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions such as predictive analytics, machine learning models, and Generative AI applications at large scale to enhance efficiency, reduce expenses, and increase revenue. Currently, D.J. serves as an Executive Director of Patient Access with Indiana University Health, where he leads multiple statewide operational teams and several automation projects for the largest health system (16 hospitals, 5 physician groups) in Indiana. In 2023, he led the implementation of over 300 patient self-service registration kiosks across the state, and in 2024 led a technology initiative to infuse the self-service software on those kiosks with an AI backbone.


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