State-Of-The-Art Touchless Options for Kiosks and Vending

The COVID-19 outbreak has resulted in a demand for touchless options across all industries, and with the escalation of social distancing and a greater preference for self-service, new technologies have sprung forth to give touchless options to customers. Panelists will discuss a variety of new touchless technologies that will impact kiosk and vending for the foreseeable future and keep customers fear at bay.


Albert Gonzalez | Area Supervisor and Sales Manager | Best Office Coffee Service

Albert Gonzalez is area supervisor and sales manager for Best Office Coffee Service, Miami based family coffee service launched in 2005. The company offers a variety of coffees using various brewer models.

Saurabh Gupta | Director of Product, Out of Home | Ultraleap

As Director of Product at Ultraleap, Saurabh Gupta has global responsibility for the Out-Of-Home (OOH) market segment. He develops and executes strategies that enable the adoption of Ultraleap’s hand tracking and mid-air haptics technologies within retail, advertising and location-based entertainment environments. Saurabh joined Ultraleap in 2018 after spending eight years at Barco, a global entertainment technology company where he was responsible for launching new products in the OOH space as Director of Commercialization and Strategy. Saurabh earned an MBA from USC’s Marshall School of Business and has a Masters’ in Electrical and Computer Engineering from Stony Brook University.

Woody Kassin | CEO | Capital Provisions

Capital Provisions’ CEO, Woody Kassin, is a senior-level executive with 25 years of management experience and proven expertise in driving value creation for growth-oriented companies. Prior to Capital Provisions, Woody served as CFO for Four Sigmatic, an investor-backed company specializing in “functional mushrooms”, used for their medicinal benefits in a variety of food and health products. Woody also founded JKC Brands in 2009, which provides strategic and interim management services for growth-oriented companies. That experience included serving from 2011 to 2019 as CFO of Body Ecology, a marketer of nutritional supplements and products, and serving from 2013 to the present as CEO and owner of Faucet Face, a marketer of consumer and promotional products.

Jim Kruper | President & Co-Founder | KioWare Kiosk System Software

Jim Kruper is President and co-founder of KioWare Kiosk System Software. KioWare has a wealth of experience across many industries and has been providing kiosk software solutions since 2004 for sectors such as education, utility, entertainment, financial, government, health & fitness, healthcare, hospitality, manufacturing, real estate, retail, transportation, tourism, plus many more.

Lawrence Lerner | Head of Product | Avanti Markets

Lawrence Lerner is a pioneer in Digital Payments with a history of success in innovation, both within large corporate and startup structures. During his career, he has worked across industries in multiple roles (executive, lead technologist, public board director) to enable digital transformation, scaling up businesses using edge technologies and processes creating $100Ms in new revenue. Lawrence has worked across Retail driving innovation to Costco, HEB, Wal-mart, Safeway Stores and many others to improve the in-store and back office experience. Today Lawrence heads the Product team for Avanti Markets. With his peers he is helping Avanti become the leader in unattended Retail and retail software.


Elliot Maras | Editor | Kiosk Marketplace & Vending Times

Elliot Maras brings a background covering the retail, foodservice and payments industries, having served as the editor of Automatic Merchandiser Magazine for 20 years and as the founding editor of He is a graduate of the National Automatic Merchandising Association/Michigan State University Executive Development Program, a former board member of the International Foodservice Editors Council, and a winner of the Journalism Award of the Office Refreshment Development Foundation.

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