CLOSING KEYNOTE SESSION / WEDNESDAY / DECEMBER 9, 2020 / 2:00 PM ET
Thought Leader Roundtable: Executive Predictions
As we wrap up the Summit, this heavy-hitter panel of industry thought leaders will comment on a variety of topics, such as AI, cryptocurrency, digital advertising, IoT, next gen ATMs, VR/AR and wearables.
Bepin Jose | President | Semnox Solutions
Enterprise solutions, customer success management, and solutions consulting – with core expertise in these areas, Bepin Jose, President of Semnox Americas, adds value to Semnox’s operations. Under his leadership, Semnox has scaled their presence across the US, Canada, Central and South America. In the past, Bepin served as the Director of Information Technology at Ricoh Americas Corporation.
John Keys | Strategic Account Manager | Embed
John Keys, Strategic Account Manager, has been with Embed North America for over five years. Prior to joining Embed, John spent more than 28 years in sales, consulting, and account management roles in high-tech companies such as Oracle, MICROS, and NCR. John uses his IT experience and technical IT knowledge to help customers find the best business solution to enable, empower, and ease the business of fun.
Jean-Pierre Lacroix | President | Shikatani Lacroix Design
Jean-Pierre Lacroix is president of immersive experience design firm Shikatani Lacroix Design. A visionary design thinker, author and speaker, JP is driven to produce measurable results through strategic insights. He is committed to transforming the customer experience by designing immersive experiences that compel consumers to buy at the moment of purchase. JP is continually sought after by top brands, industry associations, conferences and publications for his insights on leading packaging, retail, banking and digital trends. His client list includes Cineplex Entertainment, Regions Bank, Toronto Blue Jays, PepsiCo Canada, CZ Bank, The Source and TD Bank Group.
Stuart Rogers | CEO | Agora Brands Group
Stuart Rogers is CEO of Agora Brands Group, a 2019 startup that combines art-infused technologies with artificial intelligence into avatars that promote human-like customer service interaction. Our avatar designs deploy AI-driven technologies along with the latest developments in the language technologies of Natural Language Understanding (NLU) and Natural Language Processing (NLP). Avatars will be in the forefront of delivering a satisfying interactive customer service experience in the decades to come. Agora Brands Group is developing Avatars as a Service to fill the growing gap in demand for quality customer service support, and to help firms adapt to a world of and after COVID-19 in the food services, retail, eldercare, healthcare and travel and hospitality industries.
Mark Smith | Business Development Manager | Bitcoin Depot
Mark Smith is a 20+ year veteran of the ATM industry and has excelled in both the retail and financial sectors to deploy and manage fleets of terminals. Mark began his career with a major ATM manufacturer and has also worked with ATM distributors and ATM remanufacturing companies. He has vast experience with deployments and developing efficient partner relationships for major rollouts, including ATMs, Smart Safes, and Bitcoin Kiosks. His knowledge of the industry and the ability to execute successful programs has awarded him a high level of trust and confidence among peers and colleagues.
Renee Welsh | CEO | Embed and Booking Boss
Renee Welsh is the CEO of Embed and Booking Boss, which she founded as a start up in 2013 before its acquisition by Helix Leisure in 2017. One-part executive, one-part entrepreneur, Renee’s passion lies in building businesses and transforming industries. A natural innovator, she launched her first tech business when she was 27, and followed this up with stints at prominent start ups across the world, including lastminute.com, wotif, Monster and RedBaIloon. In 2013, Renee launched Booking Boss, an award-winning ticketing and booking management platform dedicated to attractions, tours and entertainment industries. When it was acquired by Helix Leisure in 2017, Renee was appointed CEO to both Booking Boss and sister-company Embed.
Bill Stutzman | Vice President of Strategic Initiatives | Ventus
Bill Stutzman, Vice President of Strategic Initiatives, is a networking industry change agent helping today’s Omnichannel Financial Institutions solve technology challenges and meet networking demand. Bill’s expertise in marketing and network services has allowed him to support FIs implementing the many transformational changes impacting the omnichannel branch and how it can positively enhance the customer experience. Bill holds an M.B.A from Columbia University and throughout his career, including senior roles at Time, Inc’s Fortune.com, Entertainment Weekly’s EW.com, and Sprint, he has demonstrated a talent for anticipating trends and capturing value at the right time.