BREAKFAST BRIEFING / WEDNESDAY / DECEMBER 15, 2021 / 8:00 AM
Consumer Engagement Today
EJ Kritz will present future decision-making data from “The Future of Consumer Self-Service” – a research survey produced by ath Power Consulting in conjunction with Networld Media Group’s self-service business sites, Vending Times and Kiosk Marketplace.
The study will reveal what products and technologies brands and suppliers are looking to implement as they navigate the “new normal.” What solutions and strategies can suppliers and brands offer? How will that match what consumers are saying they want?
The answers to these questions will give industry players insight into how they will succeed in gathering and garnering favor with their existing customers, as well as new customers defined by huge paradigm shifts in the customer experience.
Bryan Hebert | Executive VP of Sales | Nayax
Bryan Hebert is currently the EVP of Sales for Nayax and has been involved in the payments industry in various roles since 2004. Prior to serving the unattended market, he had an extensive career in restaurant management, food service and sales. He owned and operated several businesses including a full-service restaurant and banquet service, vending and snack stand business, and a consulting firm. Bryan holds a Bachelor’s degree in Accounting from West Chester University of Pennsylvania.
Will Hernandez | Editor | Mobile Payments Today
Will Hernandez has 14 years of experience ranging from newspapers to wire services and trade publications. Before becoming Editor of Mobile Payments Today, he spent two years as the content manager for PaymentsJournal.com, a leading payments industry news aggregator and information hub published by Mercator Advisory Group. He spent four years covering the payments industry as an associate editor for multiple publications in SourceMedia’s Payments Group based in Chicago including ATM&Debit News, CardLine, PaymentsSource.com, ISO&Agent Weekly and American Banker. Will helped launched SourceMedia’s bi-weekly newsletter, Mobile Banker, and built and cultivated the Payments Group’s first Twitter presence.