Vending Operations: It’s What’s on the Inside that Counts / The Future of Vending

Artificial intelligence tools can significantly improve the efficiency of a vending operation. This is especially critical in the perishable food segment, which is the most important for winning big accounts but also the least profitable segment. AI allows operators to utilize data such as demographic information to tailor the machine menus to the specific location. Coupled with remote-machine monitoring, the technology enables the operation to service the machines at the most opportune times, enhancing efficiency and improving customer experience.


Jared Detwiler | VP of Operations | One Source Office Refreshments

Speaker bio coming soon!

Josh Rosenberg | President | Chemesis

Josh Rosenberg, president of Chemesis International, is a 27-year veteran of the consumer packaged goods (CPG) industry, including experience working with major brands such as Coca-Cola and a number of its global brands and products. Josh has worked at all levels of the Coca-Cola organization, moving his way up from “street to suite” to become a leader in the CPG space. After spending 18 years with the company, he moved outside of CPG when he stepped into ownership at Accent Food Services, a multi-state convenience services company bringing fresh food, snacks, beverages, and convenience items the last mile.

Rich Stenseth | Director of Retail Vending | Swire Coca-Cola USA

Speaker bio coming soon!

William Swift | President | Business Travelers Services, Inc.

William Swift is an owner and the president of Business Traveler Services, Inc. (BTS), a minority-owned business and entertainment center development company that was founded in 1994. For more than twenty (20) years, BTS has operated at Hartsfield-Jackson Atlanta International Airport offering such brands as Zoom Systems (vending machines offering Apple; Sony; and, other electronic and business products), FedEx and UPS dropboxes; TracPhone vending machines; pre-paid phonecard dispensers; Travelex and, InMotion branded stores. BTS also has operated at LaGuardia International Airport, JFK International Airport, Raleigh-Durham International Airport, Kansas City International Airport, Savannah/Hilton Head International Airport, and Augusta Regional Airport.


Will Hernandez | Editor | Mobile Payments Today

Will Hernandez has 14 years of experience ranging from newspapers to wire services and trade publications. Before becoming Editor of Mobile Payments Today, he spent two years as the content manager for, a leading payments industry news aggregator and information hub published by Mercator Advisory Group. He spent four years covering the payments industry as an associate editor for multiple publications in SourceMedia’s Payments Group based in Chicago including ATM&Debit News, CardLine,, ISO&Agent Weekly and American Banker. Will helped launched SourceMedia’s bi-weekly newsletter, Mobile Banker, and built and cultivated the Payments Group’s first Twitter presence.

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