How 1 Airport is Flying High with Self-Service Solutions
Advances in technology have made it possible for airports to offer more than just a waiting lounge for passengers, and today’s travelers expect a lot more than just a seat at the terminal. Glen Ryniewski, assistant commissioner of Concessions for the Chicago Department of Aviation, explores the importance of self-service solutions for food and beverage services and what his airports are doing to meet customer needs.
Currently, Glen is the Assistant Commissioner of Concessions for the Chicago Department of Aviation with oversight of the O’Hare and Midway Concessions Programs which has annual sales exceeding $600 million. He has held other positions within the City of Chicago that have included the Chicago Park District as Lakefront Director and Sponsorship Director for the Mayor’s Office of Special Events.
Talking With: Glen Ryniewski, ‘O’Hare on the move with self service’