Vending Focus / Tuesday / December 5, 2023 / 2:15 PM

Can Vending and Micro-Market Technology Ever Be Foolproof?

New capabilities continue to emerge for micro markets and vending machines. How does a convenience services operator ensure the technology is reliable, user-friendly and accessible to customers with different levels of technical aptitude? A panel of experts weighs in on the process.


Andrew Kartiganer | President | Professional Vending Services
Andrew Kartiganer, owner of Professional Vending Services in Deerfield Beach, Florida, has been in the vending business nearly all of his life, being a second generation vending operator. A graduate of Farleigh Dickinson University in Rutherford, N.J., Andrew served as senior vice president and director of operations for All American Hero, a restaurant franchisor, before owning and operating shopping mall restaurants on his own. He later sold his restaurants and re-entered the vending business with bulk vending. By 2000, he expanded his vending business to include office coffee service and water service. In 2011, he became a Canteen franchisee through an acquisition.
Mickal McMath | Vice President of Retail Operation | Five Star Food Service, Inc.
Patrick Sheehan | President | Sheehan Brothers Vending
Christopher Smith | Operations Manager - Vending Services | Coca-Cola Beverages Florida
Christopher Smith is a Christ follower, a Husband, and a Father. Experienced in Management with a demonstrated history of working in the beverage industry. Skilled in Fast-Moving Consumer Goods (FMCG), Operations Management, Customer Service, Sales, and Sales Operations. Holds a Bachelor of Business Administration (B.B.A.) focused in Management Information Systems, from University of South Florida and a Masters (MBA) focused in Executive Leadership from Southeastern University. Currently leads all vending and market operations for Coca-Cola Beverages Florida.

Bryan Hebert | Executive VP of Sales | Nayax
Bryan Hebert is currently the EVP of Sales for Nayax and has been involved in the payments industry in various roles since 2004. Prior to serving the unattended market, he had an extensive career in restaurant management, food service and sales. He owned and operated several businesses including a full-service restaurant and banquet service, vending and snack stand business, and a consulting firm. Bryan holds a Bachelor’s degree in Accounting from West Chester University of Pennsylvania.
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