Vending Focus / Tuesday / December 5, 2023 / 2:15 PM

Can Vending and Micro-Market Technology Ever Be Foolproof?

New capabilities continue to emerge for micro markets and vending machines. How does a convenience services operator ensure the technology is reliable, user-friendly and accessible to customers with different levels of technical aptitude? A panel of experts weighs in on the process.


Andrew Kartiganer | President | Professional Vending Services
Andrew Kartiganer, owner of Professional Vending Services in Deerfield Beach, Florida, has been in the vending business nearly all of his life, being a second generation vending operator. A graduate of Farleigh Dickinson University in Rutherford, N.J., Andrew served as senior vice president and director of operations for All American Hero, a restaurant franchisor, before owning and operating shopping mall restaurants on his own. He later sold his restaurants and re-entered the vending business with bulk vending. By 2000, he expanded his vending business to include office coffee service and water service. In 2011, he became a Canteen franchisee through an acquisition.
Mickal McMath | VP of Retail Operations | Five Star Food Service, Inc.
Mickal McMath is a seasoned leader in the vending industry, known for his unwavering commitment to operational excellence, leveraging technology for efficiency, and fostering business growth through meaningful client relationships. With a career spanning nearly two decades, Mickal has demonstrated his expertise and dedication to the industry. In his current role as VPRO Five Star Food Service in Lafayette, LA, he is driving the branch's expansion and success through strategic client acquisition and nurturing. Having been with M&M Sales Company for an impressive 18 years, Mickal played a pivotal role in establishing and strengthening client relationships. His ability to maintain open lines of communication with business partners and a deep understanding of client needs has been instrumental in the growth of the company within the community. Mickal is a technology enthusiast and has consistently introduced technological advancements to enhance operational efficiency, accountability, and profitability within the vending industry.
Patrick Sheehan | President | Sheehan Brothers Vending
Patrick Sheehan, President of Sheehan Brothers Vending, has driven his family’s business to new heights in 2023. His leadership has grown the Southwest Ohio operation from 60 employees to 130 and increased revenue by 200%. As a third generation Sheehan, Patrick has embraced the 67 years of experience his father mentored him with, while bringing new innovative ways to drive business and profitability. Patrick has been active in the industry serving on a USG committee, Vice President of the Ohio Automatic Merchandising Association, and helping create a new national network of independent operators called Guardian Refresh.
Christopher Smith | Operations Manager - Vending Services | Coca-Cola Beverages Florida
Christopher Smith is a Christ follower, a Husband, and a Father. Experienced in Management with a demonstrated history of working in the beverage industry. Skilled in Fast-Moving Consumer Goods (FMCG), Operations Management, Customer Service, Sales, and Sales Operations. Holds a Bachelor of Business Administration (B.B.A.) focused in Management Information Systems, from University of South Florida and a Masters (MBA) focused in Executive Leadership from Southeastern University. Currently leads all vending and market operations for Coca-Cola Beverages Florida.

Pete Carmain | VP of National Accounts | Nayax
Pete Carmain is an industry leader and expert in unattended retail and payments. With over 25 years of experience in technology sales, Pete leads the national accounts team for Nayax, North America. Pete specializes in designing and implementing large scale solutions for large operators that combine payments, operations and logistics technologies that improve operators overall business performance through the Nayax suite of products and services.
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