Jeremy Cauble, Director of Strategic Innovation for Canteen North America, has been exploring innovation in unattended retail for 15 years. Through his diversified background in marketing, digital commerce/SEO, field implementation and customer experience, Jeremy has learned how to leverage new technologies to continuously improve the shopping experience for customers in unattended retail.  Quick and easy checkout, interactive shopping tools, channels for consumer engagement and feedback, and operational technologies to ensure the right product in the right place at the right time—all of these and more combined to simplify the overall shopping process and elevate customer satisfaction.

Ray Friedrich is a proven entrepreneurial leader with 35 years executive experience in the food and beverage industry. Ray started and grew a food service management company into one of the largest independent operators in Michigan when sold in 2019. Ray is a recognized national industry leader receiving many accolades for creating new and forward-thinking innovations related to the dining and convenience services industry. Ray now works with CEOs and business owners to help their organizations successfully identify, define and execute high-level strategic initiatives designed to meet their long-term goals. Ray is also experienced in executive team building and coaching. He helps to create a team culture of responsibility, collaboration and accountability. Throughout his career, Ray has demonstrated the power of new technologies to significantly transform an organization.

Founded by the passionate foodie Candra Livsey, Delightful Vending started from a childhood venture selling frozen treats to neighbors. Now, it stands as a leading convenience service provider in Metro Atlanta, with a commitment to environmental sustainability through partnerships with local green initiatives. As an engineer with a diversified background in marketing, SEO, operations, and customer experience, Candra has created a network of nearly 40,000 entrepreneurs nationwide. She is dedicated to helping others start in the industry and provides training on how to efficiently operate their businesses. Her unique blend of technical expertise and marketing savvy ensure that new entrepreneurs have the knowledge and resources they need to succeed, making her an invaluable mentor and leader in the community.

Ben Wheeler “The Kiosk Guy” the Founder of The Kiosk Guy is a Senior Executive with proven ability to lead companies in the process of new product development. He thrives on the challenges of new making ideas come to life! Since his involvement in some of the most groundbreaking self-service products in the past twenty-five years – Skittles Remix (Incredivend), CraveBot (Crave Robotics), Just Baked, PyePOS, Redbox (Flextronics), Kodak Picture Maker (Flextronics), NCR Fastlane (Flextronics), Wendy’s QSR (RedyRef), and MinuteKey (Flextronics) among many others – finds himself hunting for new challenges and meeting their demands. He has dedicated his life to mastering any role necessary at every company he has worked for, gaining vast experience in New Product Development, Lean Six Sigma Manufacturing, Consumer Electronics, Self-Service devices, and supporting engineering/manufacturing teams and goals. In 2017 he was inducted into the Kiosk Industry Hall of Fame with the Lifetime Achievement Award.