Daniel Parker has driven technology enhancements and efficiencies with a spirit for innovation as Technical Services Manager with over 20 years of experience. The experience has been in both the Retail and Travel and Leisure space including Theme Parks, Cruise Lines, Resorts, and destinations. He has successfully implemented AI in the Service and Operational environments reducing downtime, increasing efficiency, and creating a better customer experience. He has also, designed and implemented a full suite of Centralized Remote Monitoring and reporting tools to greatly reduce field issues and increase productivity.

Rick Welch is a results-driven Operating Manager with over 26 years of progressive management responsibilities in field operations, client services management, service sales, and business development. He has delivered strong performance against service level agreements and budget goals. Rick provided leadership, guidance, and direction to develop Kodak Moment’s services and solutions for a new customer. He developed new portfolio of service offerings that created unique value and drove operational enhancements and top-line improvements for the customer. He is the point of contact for any operational issues with Sr. Account Executives as well as the liaison between the Account and Kodak Moments planning and field teams. He is responsible for developing and driving operational efficiencies with internal and external constituents to drive cost efficiencies and promote overall Service revenue growth.