Kiosk Focus / Tuesday / December 5, 2023 / 11:15 AM

Check-in Kiosks: Finding the Right Solution for Your Venue

The growth of check-in kiosks in recent years has drawn a host of new equipment and technology players to the market. User verticals have expanded beyond travel, health care, hotels, lobby, and hospitality to include many types of businesses and organizations. How does an organization determine what capabilities they need for a check-in kiosk, and what qualities should they seek in a provider? This session will offer some insights.


Ray Bonneau | VP of Client Solutions | Virdee
Roxann Favors | Assistant Aviation Director/Chief Revenue Officer | Phoenix Sky Harbor International Airport
Roxann Favors began her career with the City of Phoenix in 2003 as part of the City of Phoenix management internship program. Upon completion, she was promoted to management within the Business and Properties division of the Aviation Department. Ms. Favors remained with the Aviation Department for eleven years, five of which were as a Deputy Aviation Director of the Business and Properties division. From 2015 – 2022, Roxann served as the City of Phoenix Major Events Administrator. In this role she led the citywide coordination of high-profile large events, such as the 2016 College Football Playoffs (CFP) Championship Game and 2017 NCAA Men’s Final Four. She led city’s participation in winning the hosting opportunities for 2023 Super Bowl LVII and NCAA 2024 Men’s and the 2026 Women’s Basketball Final Four tournaments. In 2022, Roxann returned to the Aviation Department as Assistant Aviation Director/Chief Revenue Officer overseeing the Business and Properties, Contracts and Services and Technology divisions.
Harikrishna Patel | Board Director | Asian American Hotel Owners Association

Jeremy DuPont | VP of Product & Marketing | Kiosk Information Systems
Jeremy DuPont is the Vice President of Product and Marketing at KIOSK Information Systems. Before joining KIOSK in 2022, he has performed various product and marketing leadership roles within the telecom industry, specializing in Enterprise Communications and its associated technologies and ecosystems. Bringing a unique, experience-driven perspective from the service provider and enterprise end user viewpoints, Jeremy brings tremendous knowledge to the self-service industry, as he leads KIOSK’s CX-driven strategy to bring an innovative and modern product line to market. He is a graduate of the University of Colorado with a B.S. in Marketing and an MBA focusing on Technology Innovation Management. Jeremy is based in Denver, Colorado.
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