Vending Track / Tuesday / December 5, 2023 / 12:00 PM

Product Shrink in Micro Markets: What Can You Do?

Micro markets continue to expand at a fast pace across the customer landscape, offering more variety than ever. One challenge that continues to undermine the micro-market experience from the operator’s perspective is product shrink. A panel of veterans explores what strategies work best to overcome this challenge.


Mike Melton | Director of US Operations | Refreshing USA
Zachary Oliver | President | Dependable Break Room Solutions
Jeff Ping | Operations Excellence Manager | Aramark Refreshments
As an Operations Excellence Manager for Aramark Refreshments, Jeff Ping is responsible for driving operational efficiencies for vending and micro markets, as well as strategic partnerships with third party vendors across the US. He is integral in identifying impactful ways to leverage innovation and technology to deliver value and experience to both internal teams and external customers. In his 13 years with Aramark Jeff has held positions of increasing responsibility in both field operations and operational leadership for Aramark Refreshments. Jeff has been recognized as one of Aramark’s Route Sales Manager of the Year. Jeff resides in Cleveland, OH with his wife Patricia and son Killian.

Wayne Vandekraak | Chief Sales Officer | OptConnect
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